Customer Testimonials
Chris was extremely helpful and quick to respond with any questions or text messages. Everything was ready and waiting when I came to the dealership. It was a great experience. Thanks Chris!!
I think that this dealership is pretty great I've been going to this dealership for years and haven't been disappointed in them yet
Chris is extremely professional and transparent. He listens and really cares about his customers. I highly recommend!
Great staff my service advisor was great
Craig Smith employees have always went out of their way to help me get the vehicle I've wanted! Chris Ganshorn went above and beyond to get me the best price for my trade in. Which saved me money on my new vehicle. Thanks again for your help Chris Ganshorn.
Great service. My 2024 Silverado RST was just as nice in person as the sales add described. Few minor dings and scraps from being used but great overall vehicle.
Awesome experience!! Jacob and Tyler were great!! Thank you both for the great experience on the purchase of my new car
You guys are great.I love my new car I will see you at my first free oil change
Chris Ganshorn helped me buy this beauty! Very helpful and got it done all in the same day! Highly recommend if you need a vehicle!
Very pleasant salesman to work.was easy to work with , he was very kind and knowledgeable went out of his to help us in ways he didn’t have to. Would recommend him to others
Noise came back and they rescheduled new appointment right away to correct.follow up was quick
I love the service that you gave me it!! I Love my Jeep!!!!!!!!🌹than you!!!!!!!
Heather was wonderful! No pressure at all, answering all of my questions. She was very kind and open to my "big personality". I would absolutely do business with her and Craig Smith again.
They’re a really good dealership to work with! Chris is an amazing salesman. Chris took his time to make sure I found what I wanted. Me and my family have both gotten several cars from Chris and the dealership.
Chris Ganshorn was wonderful at Craig smith auto he answered all the questions I had and was very helpful.. Craig smith auto is a great dealership and I would highly recommend.. thank you all at Craig smith auto for giving me a great experience on getting me a new car!!
Was very clean and professional. Respectful. Was able to help get me into the specific vehicle I wanted even after my credit wasn’t that great. Chris made it possible to drive away and at a reasonable amount of time! Thanks guys!!
It was time to upgrade to a newer car and Craig Smith Chevrolet had a great option and a reasonable price. Went to take a look and a test drive. Decided this 2023 low miles Acadia fit the bill. Chris and Tyler were easy to work with offering review of features as easy paperwork in a timely manner. Told Chris I'd see him again in around seven years for an upgrade.
Chris definitely made my car buying experience easier. His years of knowledge and expertise were priceless.
Wonderful experience buying my new car from Craig Smith Chevrolet! And special thanks to Chris Ganshorn for really helping me through the whole process and working his magic to make the whole thing happen! He is very knowledgeable and kind and cares about how he interacts with his customers! Thanks Chris!
We've bought several cars. Always a good experience. We would recommend Craig Smith for a great car buying experience.
Thank you Chris Ganshorn for making my car buying experience quick & easy! Highly recommend him if you're in the market for a new car!!
Chris was an awesome sales rep!! He got the job done right and got me in the car I wanted!!
Chris was amazing with helping me with my new car! Also Tyler worked his magic for me with the bank ! Thank you!
I have worked with Craig Smith in Galion many times over the years. They have always helped get me into a vehicle better than the last!
I've never purchased a vehicle from Craig Smith so I can't speak to the sales side of things and some time ago when I was a delivery driver I can't speak fairly. Highly the guys out in the shop. They seem diligent, thorough and like they actually want to be there, which believe it or not makes a huge difference. More recently though, I've become a customer a time or two with the parts department. They have always gone up and beyond to help me out and I can't thank them enough for my old 2012 ... Read More Google - May 16, 2025
Chris once again went above and beyond for me! We have about 12 items from Craig Smith and Chris has been amazing EVERY TIME. Thank you Cjris for your dedication to us!!
Quick service! Waited less than an hour for an oil change and standard checks on our vehicle. My kids loved the popcorn available as we waited too 🙂
They treated us with respect and honesty, didn't try to sell anything useless .I would highly recommend them
Very pleasant and easy , you must visit them they are outstanding . Thank you all for a very pleasant experience.
Heather got me into a Camaro and i couldn’t be happier with it !! the most outstanding crew of people ! would definitely recommend them:)
I bought a used Z06 from out of state and they helped make the transaction easy and secure answering all of my questions even after the sale was complete! Great customer service!
Jacob was very helpful in finding the perfect car for me and helpful with the whole car buying process!
jake was super nice and very accommodating when we wanted to look at multiple cars. he set them all side by side and that made it super nice to compare them. xxxx of good guy.
Everything was pretty good. Couple issues with the vehicle. I would have tried to negotiate if I had spent more time looking at it but it was snowing.. Didn't feel rushed to buy or anything. Was a very long process. That's the only downfall , but you'll have that anywhere. Overall good experience
Very friendly atmosphere. Jacob was very helpful and professional. We were very pleased with the way we were treated and taken care of. We would definitely recommend Jacob and the dealership to friends and family.
Craig Smith Chevrolet is a great place to purchase a new or used vehicle. It was great working with Tony there to get me set up for a loan on a truck, he made it fairly simple and easy to get everything set up and was a super nice guy. Would recommend Craig Smith Chevrolet to anyone.
Jake was a big help finding me a new car 1000% recommend him he’s the best!
I always dealt with Chris whenever I got to Craig Smith Chevrolet. He has always bent over backwards to help me get exactly what I am looking for. He's a very genuine person. That's important to me. I will continue to do business there as long as Chris Ganshorn is there. Highly recommend going to him
I walked away very happy!!! Chris was a pleasure to deal with as was all of Craig Smith!!! Thank you for putting me in my first brand new car!!!
It was a good experience you are real knowledgeable everything went fast and smooth thanks to everyone involved
Great service where your times valued. Recommend to anyone looking for a vehicle to come here.
I decided I was in the market for an AWD and I wanted it now! Chris was not only willing to get me in, he made the process easy. I couldn't ask for a better salesman. Craig Smith Auto got me in the exact vehicle I wanted within a few hours and didn't break the bank. Chris even took the time to put extra air in my tires, and to set me up with the MyChevrolet app and Onstar. 10/10
Relaxed, comfortable, no pressure, very knowledgeable . Felt at ease. I would give them 10 stars.
I can't say enough Great things about Craig Smith auto in Galion Ohio!!!
The customer service is hands down the best you will experience!! This is my 3rd vehicle I have leased and purchased from them
I had a small setback this time with my GM discount code taking way longer than expected to come in and they were extremely patient and let me use a loaner to get by for longer than usual and it was a huge blessing for my family it was truly a going above and beyond moment
I'm a female that went in ... Read More DealerRater - Jan 26, 2025
Chris paid attention to what or needs were and done everything possible to make sure they were met. Was honest and upfront about the pricing and financing.
Really just a joy to deal with Craig Smith and Chris enjoyable way to buy a car from a dealership and a person
I found this dealership very skilled and helpful with me finding my second car and great customer service
Chris was very helpful and knowledgeable. I had a very good experience.thanks to everyone.
We were very pleased with Chris Ganshorn. He is a very pleasant, knowlegeable, helpful young sales man that will work with you.
Chris is an excellent salesman if your looking to purchase a vehicle new or used ask for Chris. Kevin is also a good salesman they were very helpful in purchasing our vehicle.
This is my 3 rd time coming to Chris ganshorn he has done me right EVERYTIME . He listens to your situation and he gets it done !he made me feel comfortable he is honest and trustworthy thank you for being so easy to work with !this is why I will continue to do business with Chris ganshorn!!
Great place this was my 3rd car I got from them very knowledgeable staff. Always willing to go the extra mile to help you.
Everybody at the dealership was very helpful and prompt with all our questions. This is the first time we purchased a vehicle online site on scene. It was a bit nerve-racking. But they were very cooperative, sending photos and videos to set our minds at ease.
I got a great car and it was an easy process! If you need assistance getting a vehicle definitely ask for Chris! He made it a very easy process to deal with !
This dealership is absolutely wonderful!! They treat you like family and that is the best feeling at a car store.
Chris really went out of his way to take care of us throughout the whole process of buying a car. It was pretty quick and painless. We'll certainly look to buy another car through Craig Smith Auto.
Thank you to Chris at Craig Smith Chevrolet for helping me with the purchase of my new car. Chris, Tyler, and all the staff there go above and beyond for their customers. The customer service and support they provide even after a purchase is what keeps us coming back! They are friendly, never pushy, and were happy to help until I found the right vehicle. I highly recommend this business for your next vehicle purchase! I am so happy with my new wheels! Thank you Chris and staff at Craig Smith!
We just purchased our first new car in 30years and Chris Ganshorn made it the easiest decision to make. He was wonderful to work with. Knowledgeable, professional and kind.
The service was fast and everyone was very polite and friendly.
Very impressed with Craig Smith. Chris was able get me out of my lease and into my next vehicle in such a timely manner. He answered all of my questions throughly and made purchasing my car a positive experience.
I had such a great experience with Craig Smith. They are very professional and helpful! Ask for Chris!
Very happy with my new Chevrolet. Wonderful service and very Knowledgeable and courteous thank you again
Had a bad tire sensor that had to be replaced. No problems
Chris Ganshorn was very helpful in fitting my husband with just the right truck. He walked us through getting acquainted with it and assured us we can contact him if we have questions or need assistance with anything. He was friendly, warm and personable. Chris is definitely an asset to your team. Tyler was also friendly and personable and did a good job of walking us through the finance process. Everyone we encountered was friendly and helpful.
I needed a car fast. I wanted close to home for servicing. Chris worked... Well, did 99% of the work, (all I did was test drive and sign paperwork) to get me this 2020 Equinox. I went from an 07 to a 20, so I was behind on all the modern stuff. He took the time to explain what everything did! Now all I want to do is drive it. 😎 Meet Iris
Been a customer since about 2011. These very genuine employees always take care of me, Always! Chris in Sales is the best IMO, he truly cares and pays attention to every detail. Tony was a help as well. Mark, in Service is Top notch everytime I’ve needed something repaired, he’s the go to guy. He listens and gets your issue resolved. You’re in good hands with Craig Smith.
Thanks Tony for showing me how to use this app.... ty ty ty ty ty
Very very pleased with everything!! Kevin and Tyler were awesome to work with!!!Definitely recommend!!!!
Very friendly fast service
Kevin was fantastic!!!
Chris thanks for all your help man appreciate everything you’ve done for me with the truck
Tony Coleman was AWESOME!! I have never had a dealer explain every function on my truck before like he did!! I am very happy with my truck and glad I made the trip to Galion. Loved the way I was treated and taken care of!! My new dealer!!!
I trade vehicles very often and this dealership is the only one who went through all the features on my truck!!! I am very impressed with everything about them...friendly, very helpful and just a pleasure to deal with....they will be my go to dealer now!!!
Dealership and people were all amazing! Everyone was very helpful and enjoyable to do work with!
Chris did a very great job with me on my first vehicle!
They were very helpful in finding my new car! The dealer, Tony, took down what I was looking for in a car and only showed me what they had in stock that matched as well as in our price range!
My salesman Kevin McCane was very knowledgeable, friendly and overwhelming awesome. I highly recommend Kevin McCane
Chris is the best! He made buying a new car such a smooth process!
awesome help!
Craig Smith Auto group always goes above and beyond, makes me feel welcomed and valued!
My salesman Kevin McCane is awesome we have bought 5 cars with him. Highly recommend.
Kevin was fantastic! Helped us find the right car for our needs and budget. Super nice guy too!
Great place & people to work with on buying & using my new car! Shout out to George & Kevin for all your help.
Craig Smith Chevy in Galion is the place to buy your next vehicle.See Tony Coleman in sales,a courteous, professional,and informative salesman who will guide you through your purchase with ease...I highly recommend TONY !!
Chris made everything fall in to place perfectly. He came out on top with what worked for me without any difficulty at all. Awesome experience THANK YOU
I was very happy with how my experience was at Craig Smith Chevrolet. Chris did a GREAT JOB helping me with the vehicle purchase and making it a simple process. If you need a vehicle he's worth asking for!
Tony was personable and knowledgeable about the vehicle. I had a great experience working with him and would recommend to anyone interested in purchasing a car from Craig Smith Chevrolet.
Very pleasant experience from start to finish . Would do buisness again. Tony and tyler are great at what they do
We told Chris what car I was looking for with the features that I’d like to have. I wasn’t expecting that I would be able to get everything I wanted, but he delivered just that! The process from there was easy. I feel they gave us a fair price for our trade and I couldn’t be happier! Highly recommend Chris!
Great experience! Chris was our salesman and was great!
I had a great experience here and I would recommend this dealership to any one!
My salesmen Kevin was very nice and awesome! Recommended 10/10
To put in perspective, It’s been 10 years since previous purchase. Chris streamlined exemplary customer care! The Craig Smith team worked seamlessly together. Thank you Chris, Tyler, George and Pauline!! I’ll be back soon!
My salesman Kevin McCane was great.
