Customer Testimonials

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Google Feb 21, 2024

Went in to look at 2 used vehicles, didn't want either. John brought out his pick, same price as the others we looked at. Perfect fit for us. Thanks john for watching the kids while we signed the paperwork 🤣

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Google Feb 21, 2024

My salesman Kevin McCane , I highly recommend. He was very patient with my whole family.

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Google Feb 20, 2024

My salesman Kevin McCane was awesome to deal with. Smooth easy process. I would highly recommend Kevin McCane.

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DealerRater Feb 19, 2024

Easy to work with. Comparable prices with good selection of vehicles. Our salesman Chris has-always been extremely helpful and will go out of his way to make sure all your questions will be answered. He has always been helpful with any service related Q/A after purchase. Especially regarding warranty forever.

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Google Feb 12, 2024

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DealerRater Feb 10, 2024

Great salesman, Chris made it very easy!!! Come buy your new vehicle from Craig Smith!!

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DealerRater Feb 6, 2024

This is the second truck I’ve purchased from Chris. He’s patient and takes the time to work with you. I went in looking for a different truck but after reviewing everything and talking with him I decided on this truck. The financing was easy as I was pre-approved and we looked at different options. Over all experience was great just like last time.

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Google Feb 3, 2024

Chris Ganshorn, very nice went over everything. Which I appreciated. First time purchasing a car by myself.

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DealerRater Feb 2, 2024

They help me get into a newer car and gave me good advice that I could understand without being completely confused thank you Chris Ganshorn for getting into my newer 2020 GMC Terrain

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DealerRater Jan 30, 2024

Chris Ganshorn was very helpful, out of all the other dealers I wrote, he actually answered my questions on the first reply. Explained all of the questions I had and was very knowledgeable.

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Google Jan 27, 2024

Great working with them and was a big help Logan

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Google Jan 26, 2024

Love warranty forever! Ask for John Bird , great experience!

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DealerRater Jan 23, 2024

Chris is very nice great to deal with, they gave me more than i asked for, for my car i traded!

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Google Jan 23, 2024

My salesman Kevin McCane is awesome to deal with. Bought our fifth car from him today. I highly recommend Kevin.

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Google Jan 21, 2024

My salesman Kevin McCane is the absolute best!!! Patient and works hard for his customers!! Will definitely be back again! Thanks Kevin

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Google Jan 16, 2024

Warranty forever to the rescue!! Bought our 2016 traverse 4 years ago from Kevin McCane and had a great experience! We have kept up on our maintenance with the service department since we bought it. A day after Christmas, our transmission went out and we were freaking out about the cost of repairs. We called in and spoke with a service writer, Tiffany Basilone about our issue and made an appointment for it to be looked at. Tiffany was truly amazing!! She got our vehicle right in and even got us set up with a loaner vehicle for my wife so she ...

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Google Jan 9, 2024

Logan was great. No pressure, no hastle.

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DealerRater Jan 9, 2024

He was very helpful in buying my first car. He explained everything very well and I am very happy with my purchase.

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Google Jan 5, 2024

John was great help!!! We got the warranty forever no cost to us . Powertrain is covered as long as we own it .

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Google Jan 3, 2024

My salesman Kevin McCane was very helpful and kind throughout the buying process, highly recommend!

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Google Dec 29, 2023

I bought this wonderful Jeep from Chris Ganshorn. He made it easy and hassle free.

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DealerRater Dec 29, 2023

I would like to say that Chris Ganshorn was an absolute delight. to deal with ,I highly recommed him. He went above an be on to get us in the vehicle we wanted, he did not pressure sale which was a plus. The dealership in itself was amazing, THANK YOU CHRIS FOR THE GREAT EXPERIENCE an CRAIG SMITH

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DealerRater Dec 29, 2023

I would like to say that Chris was awesome,he went above and beyond for these customers.Thank you Chris for everything will recommend you two everyone. An Craig Smith too.

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Google Dec 28, 2023

Kevin McCane was amazing in helping my husband and I buy our first car!! super nice!!

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Google Dec 28, 2023

I would highly recommend Kevin McCane

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DealerRater Dec 18, 2023

We came in recently and got a suv because our car broke down. They were upfront and very open about the history on the suv and what they had done to it. We especially liked their Warranty Forever. I would highly recommend on the simple fact how open they were with everything. Tony was a pleasure to work with and super nice.

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Google Dec 16, 2023

Kevin McCain was AWESOME!!!!!

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Google Dec 15, 2023

Ohio mechanic rizz GYATT skibidi

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DealerRater Dec 13, 2023

Chris Ganshorn was awesome to work with highly recommend to deal with him and great dealership to work with overall.

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Google Dec 13, 2023

Chris Ganshorn

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Google Dec 8, 2023

Chris took good care of me

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DealerRater Dec 8, 2023

I had such a great experience from the moment I walked in the door. The people were extremely pleasant and no one was pushy like some other dealerships I was at. Chris Ganshorn was amazing! Thanks again Chris for everything! We are loving the new Escalade!

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Google Dec 7, 2023

John was super helpful in the purchase of our new vehicle. Friendly and answered all our questions.

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Google Dec 7, 2023

Worked with John, had a great experience buying a new vehicle.

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Google Dec 1, 2023

My family has purchased probably 10 or more vehicles from Craig Smith over the year—all from John Bird. Excellent service every time. I won’t buy a car anywhere else!

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Google Dec 1, 2023

Great service with Kevin McCane! Highly recommended!!

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Google Dec 1, 2023

John doing what he does best.

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Google Nov 25, 2023

My salesman Kevin McCane was a very nice, willing to work with us, patient, nice. We would recommend him to anybody. Thanks so much.

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Google Nov 25, 2023

My salesman Kevin McCane was a very nice, patient, willing to work hard for us, trying to make the deals work. I would recommend anybody to Kevin. We give him an A+.

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Google Nov 22, 2023

John bird is an excellent salesman I highly recommend him

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Google Nov 21, 2023

Very friendly and went out of their way to help.

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DealerRater Nov 19, 2023

Chris is the best sales men I know he try’s his best to get you what you want or In anything. Thanks Chris you are the best and I appreciate All your hard work you guys know how to sale some cars

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DealerRater Nov 19, 2023

Chris was very professional and gave great service with my second purchase of a vehicle.

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DealerRater Nov 17, 2023

My salesman I worked with Tony went above and beyond and he was the third guy who helped me. Originally I worked with John because my salesman was off that day but I had been talking with him alot before hand. Even on his day off he called in and checked to make sure I got my Free hat I jokingly asked about but he went ahead and still got it for me. Days later I went in just with a question and my salesman was with another person but Chris another salesman was happy to show me how to ...

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DealerRater Nov 17, 2023

Chris is the best sales men I know he try’s his best to get you what you want or In anything. Thanks Chris you are the best and I appreciate All your hard work you guys know how to sale some cars ❤️

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DealerRater Nov 15, 2023

I am very happy with Craig Smith, they worked with me and got me a great deal.

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DealerRater Nov 10, 2023

For years I bought from Weekly in Butler till I started talking to Tony at a Malabar. He told me about the re do on the Silverado. So after awhile I ended up stopping in and getting one months later. But I went there but he was just a nice guy to talk to. I had never heard of this dealership before till I talked to him. I will get another if this one ever wears out.

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DealerRater Nov 3, 2023

Loved buying my truck here I drove 4 hours because they did not add stupid things to it. Tony was great. I will be back

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DealerRater Nov 3, 2023

Very welcoming, fast service!! Top notch dealership! Look forward to doing business again in the future.

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Google Nov 2, 2023

Plan to buy all my vehicles here 😊 The warranty forever is unmatched!

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Google Nov 2, 2023

Absolutely love Marc from service! Always so helpful! All repairs/maintenance on my vehicles have been priced right with great service!

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DealerRater Oct 31, 2023

Chris made the car buying process simple and as efficient as possible. I would definitely recommend Chris if you are looking to buy a car.

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DealerRater Oct 31, 2023

Craig Smith Chevrolet was great to work with. Our salesman Chris Ganshorn was professional and helpful along the way!

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DealerRater Oct 30, 2023

I like the fact that they are local to where I live and they offer a lifetime warranty

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Google Oct 30, 2023

Highly recommend Craig Smith Chevrolet. They are easy to work with and super friendly. Enjoyed my Z06 purchase with Chris. They will take care of you for sure!

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Google Oct 28, 2023

Go to John bird when you go to Craig Smith Chevy, love warranty forever!

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DealerRater Oct 27, 2023

So far so good. Pleasant folks and service guys have been great to work with

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Google Oct 27, 2023

I've been wanting a tractor for a few years now to help with my property projects. I set up an appointment with Gary and was very personable and informative with their inventory. The whole process was no pressure and smooth. Jeremy was great also with the whole process. I used the tractor this evening and I am pleased with my selection with Gary's suggestions with my details given. Thank you Craig Smith.

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Facebook Oct 26, 2023

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DealerRater Oct 25, 2023

Awhile back Tony helped me with getting a truck. I did not have the best credit but they still got me a great rate and a truck with only 28,000 miles. It worked out great. He even went as far as waxing my truck for me when their clean up crew was out. I will be back when this one wears out.

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DealerRater Oct 25, 2023

Tony was great to work with he was polite and patient and not pushy. I felt like I was dealing with person and not a “Salesman”. It was a smooth easy transaction. I also contacted the dealership via text through the website and later figured out it was actually the receptionist at the dealership who was also very polite and helpful with any questions I had. I would gladly do business with Craig Smiths.

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DealerRater Oct 24, 2023

Chris was awesome to work with!! Super knowledgeable and friendly! I would recommend Chris if you're looking for a new vehicle.

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DealerRater Oct 24, 2023

We went to inquire about trading in my vehicle for something bigger and within our budget. Chris was very informative and did his best to give us the best option for what we were looking for. I would definitely recommend this place to anyone looking for their next car!

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Google Oct 24, 2023

Kevin McCane was awesome, very knowledgeable and helpful! Definitely be calling him for our next purchase!

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Google Oct 24, 2023

Great experience with Kevin McCane buying our car. Highly recommend.

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DealerRater Oct 24, 2023

Great experience at with Kevin McCane. Highly recommend. Very pleasant experience and would do business again.

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DealerRater Oct 20, 2023

Laid back, patient, honest, can answer any questions you have. Enjoyed my time purchasing a used vehicle at craig smith. Thanks for a great experience!

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DealerRater Oct 20, 2023

I hate buying cars but this guy was cool. On top of it all he hand made me coffee. I would go to this dude from now on. I am off-roading in a new truck now instead of the crappy jeep I had before. Thank you Tony

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DealerRater Oct 20, 2023

I bought a Equinox from Tony a bit back and it was so easy. I was worried it would be a long and uneasy thing top do but he actually had me laughing and having a good time. Go here and ask for him

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Google Oct 20, 2023

John Bird was awesome! Best salesman I ever seen, also love that warranty forever! Thanks John Bird

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DealerRater Oct 19, 2023

Th dealership and my salesman Chris Granshorn were excellent today. Buying a new car was not even on my to do list today, but it happened anyway. This is the second car in a row I have bought from them. Thanks everybody who helped me today.

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DealerRater Oct 19, 2023

Bought a used suv from Tony and it was the easiest process I have ever done. He made it fun. Man he likes movies. It is blast to work with these guys

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DealerRater Oct 19, 2023

Tony helped me awhile back get the perfect truck. I usually hate having to go through the process but he made it fun. It was a nice change of pace to be able to laugh and have a good time buying a truck ask for him.

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DealerRater Oct 17, 2023

Well worth the wait, thanks Chris and Tyler for all of your help. Once again a great experience buying a new vehicle from you guys.

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DealerRater Oct 17, 2023

Did me well on my brand new 2018 Chevy Cruze Would Recommend to anyone!! Thanks

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Google Oct 17, 2023

We had a great customer experience

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Google Oct 17, 2023

My salesman Kevin McCane was great !!! He really took care of my car needs !! I would recommend you stop in and see him for a new or used car !!!

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Google Oct 16, 2023

Aaron Keegan was a pleasure to work with from start to finish! A true professional!

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DealerRater Oct 16, 2023

Great team, worked efficiently got me setup well and took care of the detail. Made it real simple!

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DealerRater Oct 16, 2023

I am a repeat customer, Highly recommend Craig Smith, Tony and Tyler make the experience hassle free.

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Google Oct 15, 2023

My salesman Kevin was awesome.

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DealerRater Oct 14, 2023

Made the process of getting a new car very easy and had a very professional atmosphere.

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DealerRater Oct 14, 2023

Chris was amazing, he was very very helpful and I’m glad he was the guy to sell me my first car!

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Google Oct 13, 2023

I highly recommend Kevin McCane at Craig Smith Chevrolet.

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DealerRater Oct 12, 2023

It really shows that Tony knows what he is doing because it did not feel like I was buying a car. It felt Iike I was just picking out what I wanted. Go here

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DealerRater Oct 12, 2023

Had a great hassle free experience. I gave them my budget and they matched me perfectly. Reliable family car that fits my budget comfortably.

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DealerRater Oct 10, 2023

The most friendliest staff there is! They made the process beyond easy! Thank you Kevin!

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Google Oct 10, 2023

Very helpful. John Bird was able to put me in my dream truck

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DealerRater Oct 10, 2023

Chris helped us find the perfect truck for our business. He had everything ready when we got there and that meant a lot. If you want great service, ask for Chris!!

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DealerRater Oct 9, 2023

Chris is by far the best car salesmen anyone could ask for. He makes you feel comfortable with purchasing a vehicle and doesn't pressure you into buying anything if you are not comfortable like a normal salesmen would. He makes you feel like a long life friend! i have purchased two vehicles from Chris and both times have been wonderful, he is professional and can make anyone laugh and smile which i enjoy the most!!

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DealerRater Oct 9, 2023

Kevin is great, he was very knowledgeable and very patient with us. Great job, thanks!

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Google Oct 7, 2023

If your looking for someone who takes your needs in account Kevin McCane is highly recommended he is wonderful!

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Google Oct 7, 2023

We came to look at a used car from Cargurus and was helped by Kevin McCane. He was very accommodating to stay late that day and let me look at the car. They kept to their word for the offer and fixed a couple areas of the car before purchasing. Best car purchase experience I've had. It will be a great 16th birthday present for our daughter.

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Google Oct 7, 2023

Chris was awesome! Quick and easy to work with!

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DealerRater Oct 7, 2023

Chris was quick and professional! He was just all around a good salesman! Thanks for getting us into a great vehicle.

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Google Oct 5, 2023

My salesman Kevin McCane got me right!!! If you need a car come see Kevin!! Thank you!!!

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Google Oct 5, 2023

John Bird was super helpful! We love warranty forever.

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DealerRater Oct 4, 2023

Excellent salesman and very genuine.person!! Will visit him again in the future. Super salesman.

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DealerRater Oct 4, 2023

I drove from a good distance because they had tge truck and price I wanted. Tony was a blast to work with. Go here worth the trip.

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DealerRater Oct 4, 2023

This guy really took his time to show us everything their was about the vehicle even before we bought it. I usually do not like going to a dealership but he made it such a relaxed process I did not feel like I was at a dealership. He even made a french press of coffee for me right at his desk. The coffee was great. I will be back.

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